THE EUROPEAN CODES OF CONDUCT FOR DIRECT SELLING
Seldia adopted a strict European Codes of Conduct for Direct Selling amended in 1999, 2000, 2004, 2011 and 2015, which sets the highest standards of ethics for direct selling companies. Seldia adopted this codes of Conduct in order to ensure that the relationships between companies, direct sellers and consumers are based on trust and fairness. The provisions of the Codes are not law but may go beyond the legislation in force. Seldia members companies are obliged to adopt and enforce this Code of Conduct as a condition of admission and continuing membership of Seldia. Over 28 national Direct Selling Associations in Europe are members of Seldia. Each of them is committed to incorporate the substance of the provisions of this Code into its own national code. Any company which is a member of one of those Direct Selling Associations is committed to requiring its direct sellers to follow the standards of the relevant national code and thus also the standards of the Seldia code of conduct.
Members of Seldia, represent directly and indirectly around 80% of the EU Direct Selling market. Companies that are members of a Seldia member association, are bound by the European Code throughout Europe, independent of whether they are a member of a local DSA in other EU markets.
Want to file a complaint?
If you purchased a product from a direct seller and you have a complaint against him/her or against a direct selling company, we recommend you to DOWNLOAD and complete the online complaint and send it back by:
- Post at European Code Administrator c/o Seldia Av de Tervueren 14 1040 Brussels Belgium
- Fax : +32 (0)2736 34 97
For more information, please visit: www.fairselling.eu